Here’s a different kind of medical alert than we’re used to: A Wisconsin woman was saved recently, after suffering a diabetic seizure in the middle of the night with no one around. What saved her? Her newly-adopted cat, Pudding.
Shortly after going to bed, Amy Jung was beset by a diabetic seizure in her sleep. Pudding, the 21-pound feline reacted by sitting on her chest and nipping on her face until she briefly regained consciousness. Jung attempted to call out for her son Ethan in the next room, but she was unsuccessful. It was then that Pudding found Ethan in his bed and woke him up so he could hear his mother’s calls. He quickly contacted emergency medical responders, likely saving his mother’s life with much assistance from Pudding. (Full story at the Green Bay Press Gazette.)
Medical emergencies can strike anywhere, at any time. People with pre-existing conditions, those prone to seizures, and the elderly are primarily at risk. The Jung family’s story is an amazing one to be sure, but had they had dependable access to a medical alert system rather than a quick-acting house pet, the health scare they endured could have been largely averted.
Nicely done, Pudding! But for anyone not lucky enough to have a guardian feline in the house, consider the wide range of personal emergency response systems by Critical Signal Technologies. You never know when a medical disaster could strike.

The safety of loved ones living alone in their own home can be one of the most constant worries in a family member’s daily life. Choosing a medical alert system can relieve this tension, but making sure you purchase the right system can also add stress to the situation. There are three basic questions that you can ask yourself while purchasing an emergency alarm product to guarantee that you are buying the proper product.

1. Is the product I’m purchasing a no-fee system or does it feature a monitored alert program?
No-Fee alert systems are a one-time payment service that offer connection to family members and other medical aid contacts if an emergency occurs. One con of such a system is that they are often limited to one emergency contact and are unable to call 911 or other proper emergency services.

On the other end of the spectrum, there are monitored alert systems that offer quick emergency response from proper authorities that will stay on the line with an injured person until a crew responds. While these systems cost a nominal monthly fee, they guarantee a connection to the provider’s emergency call center, many of which are around the clock and can speak in several languages.

2. Does your medical alert system operate it’s own monitoring center?
Not all medical alert systems are sold with the promise of a 24-hour emergency center that is actually controlled by the company you purchased the product from. Some companies outsource their call centers and this can lead to difficulties communicating with their personnel, and also have a lagging effect on how long until emergency services arrive.

3. Does your medical alert system meet UL standards?
One of the most important factors in choosing an emergency alert system for a loved ones home is making sure it meets all industry standards and qualifications. UL, or Underwriters Laboratory, is an independent product safety testing company that has been working to ensure public safety since 1894. The Illinois-based company is one of the leading testers of home medical equipment and is the authority on emergency medical alert systems. With a UL stamp of approval, you can rest easy knowing you have found a quality product.

These three questions are essential when determining what type of medical alert system you would like to install in your loved one’s home. Critical Signal Technologies offers medical alarms for the elderly that not only feature a monitored alert program which connects to CST’s call center, but each product also meets and exceeds UL specifications.

As more citizens of different nationalities come to America every year, the need for multilingual emergency preparedness has become an essential part of everyday life. With help from Critical Signal Technologies, non-English speaking families will now be able to bring senior medical alarms into their home that can speak and receive multiple languages.

The explosion of the Spanish language in America alone has altered the landscape of the country significantly. Despite such great changes in societal makeup, some non-English speakers are still slipping through the cracks and are left with nowhere to turn in times of emergency. The BOB 6000, CST’s multilingual medical alarm for seniors, will allow families to feel safe leaving elderly loved ones at home worry-free.

At a moment’s notice, the CST Care Center is enabled to receive a call from an alarm system and automatically identify the language of the caller. The Care Center is capable of handling Spanish and over 170 different languages through their coordinated phone line system. With simple push button technology, there is no room for confusion when an emergency is afoot. Elderly loved ones only have one button to hit before being connected with emergency services.

In addition, the BOB 6000, offers a range of mobility that wall-mounted alarm systems don’t. Featuring a wearable necklace and pendant, elderly loved ones confined to beds and wheelchairs will easily remain connected to any emergency services that could be needed. No matter your family’s situation, Critical Signal Technologies and the BOB 6000 are able to complete any task related to emergency preparedness and will be there to help your family in the worst of times.

The friendly and reliable Critical Signal Technology call center helps reinforce the independence that comes along with owning an emergency alert for seniors. Each of our team members receives certified training in customer service, emphasizing the importance of an emergency medical response. At just the push of a button, the client is immediately connected to one of our professional call center representatives. The representative is given a specific set of instructions for each product once it’s been activated.

Once connected, a team member is provided with customized client information to ensure the safety of the caller. The call center representative will have information on who to contact, such as a neighbor, family member or the nearest hospital. The representative will speak with the client, determine the urgency of the situation and call the appropriate emergency contact. Our representatives will guide you the whole way through, ensuring you’re safe and taken care of before ending the call.

An emergency alert for seniors is an effective gateway that connects our call center to the client in urgent situations. CST’s call center offers assistance 24/7 and also supports bilingual customer service, including 177 other languages through Language Line Services. No matter what your situation, the CST call center will be there for you every step of the way.

For more, watch this video on the Anatomy of a CST Call.

Once your loved ones begin to age, it is important to consider the appropriate resources to ensure their safekeeping. Although there are many options when it comes to caring for the elderly, these days systems that provide medical alerts for seniors have proven to be the most efficient. The systems provide around-the-clock assistance and allow seniors to remain independent, often in the comfort of their own homes.

In the beginning stages of old age or illness, many seniors live in denial, oftentimes resisting the proper care and treatment being offered to them. It is difficult feeling helpless while those we love suffer. With a medical alert for seniors, your loved ones will receive the care and monitoring necessary to help prevent medical complications on a daily basis.

These systems not only keep the seniors in your life safe, but also provide you the peace of mind that your loved one is taken care of in case of emergency. Critical Signal Technologies carries a variety of emergency alert systems. Visit CST today to find the system that is right for your family.