Slip and Fall Prevention

December 3rd, 2012

As the days get shorter, and the nights longer and colder, it makes one think about ice, snow and…falling. While global warming hasn’t given us much (if any) ice or snow yet, it is something to prepare for, especially if the state you live in anticipates seasonal snowfall.

The community that supports and takes care of senior citizens is currently making strides to ensure slip and fall prevention is being taught to all who are susceptible. The Centers for Disease Control and Prevention reports that “falls are the second-leading cause of unintentional injury and death in the United States and are the leading cause of injuries.”

The following video was created with the intention of offering information to those who may run the risk of falling. It offers up tips for seniors and the loved ones who care for them in hopes that it will keep all the elderly safe. CDCP claims that the greatest risk factor for an accident is those who have fallen in the past, as over two-thirds of seniors who have experienced a fall will do so again in less than six months. If the initial incident can be prevented, then the by-products of that accident will lead to a much healthier and brighter future.



In addition to these safety tips, family members of seniors living on their own might consider purchasing a senior medical alert system. Critical Signal Technologies has a line of personal emergency response systems that range in size and price, yet are easy to use and will immediately connect your loved one to an emergency center if a fall were to occur.

Did you know…  If a senior in need receives help in the first hour, also known as “the golden hour” there is a 90% chance that they will return home. If a senior in need does not receive help within six hours, there is a 90% chance they will require a nursing home.  A typical day at CST consists of: answering 2,700 calls each business day, handling 2,200 signals each day, making 2,100 telephone calls each day, handling 345 service tickets each day, shipping 140 new devices out each day, handling 200 actual emergencies each day, reducing hospital re-admissions by 30-40% and helping save 150 each day!  What do those numbers mean?  Simply put, we are there when seconds count; we’re a critical service in prolonging independence.

Accidents can occur no matter how much planning one does, but with an alert system from CST in place, the senior in your life will feel more safe knowing that someone is monitoring them at all times.

Still Thinking of Sandy

November 26th, 2012

The aftermath of Hurricane Sandy has left many without power, their homes and means of communication. Destruction and heartache remain with the people dealing with these many losses, while the media has moved on to the election and new stories to cover. We have seen photos of depleted houses, washed away boardwalks, flooded streets and covered our mouths in shock. In awe, we hear and watch the stories of people who have to start over and who have lost loved ones.

While the coverage for Hurricane Sandy has focused on the mass destruction of beaches, boardwalks, houses, the land itself and the people who are coming back to deal with this adversity, there hasn’t been much emphasis on the people who are most vulnerable during a natural disaster. Senior citizens and the disabled may rely on other people for their day to day activities, so during a storm like Sandy, one can only imagine the assistance they might need. Without power, medical devices cannot run, cell phones cannot be charged (for those without land lines , and the ability to communicate with loved ones and people that can help is scarce, if not at all.

There have been stories of seniors staying in their homes because they are too stubborn or too tired, and there have also been stories of people not being able to get out of where they live because the elevator has been shut off, they haven’t been able to get a hold of family or friends, or they simply could not make the move out of the building and to somewhere safe on their own. They have been living in the cold without electricity, food or even hot water. Unfortunately, emergency help in times of a natural disaster are limited, as they are a need for everyone, and relying on a phone that could possibly lose service, die due to loss of power or no dial tone isn’t safe. Hurricane Sandy has shown us that just a cell phone or home phone isn’t enough, especially when living in a senior residential area or a Multi-Tenant facility.

 CST your Link to Life has innovative solutions and systems for emergency calls with our Multi-Tenant Solution. With just a press of a button, our 24 hour care center is there to help your residents with customized protocol for each individual. We can provide everything needed to give tenants access to 24 hour emergency help and even monitor common areas for environmental threats like smoke, fire, flooding and door/window security. With this, the resident and their families have peace of mind, and having that in time of a natural disaster is priceless. No matter what the problem may be, our care center will be there to solve it. Regardless of what kind of system is used, whether it’s with CST or another provider, it is imperative to have one for the safety of the residents and the peace of mind it brings to everyone close to them.

CST’s Checklist for Aging Parents

November 8th, 2012

As our parents age, their independence slowly diminishes and the talk about their future is necessary. Before approaching this conversation, there are signs to look for that can be helpful prior to speaking with a parent in regards to getting extra help or not.

In the Home:

   Is the house unusually dirty or messy?

   Is the refrigerator and/or pantry practically empty?

   Does the refrigerator have a foul smell?

   Is there a large pile of unopened mail?

   Has the yard been neglected?


   Have their daily routines such as bathing, dressing, walking, or eating become increasingly more difficult?

   Do they have a lack of motivation?

   Are they having consistent memory lapses?

   Are they frequently misplacing things?

   Do they forget to take their medications?


   Have they recently fallen?

   Have they left the oven or stove on for too long and burnt pots/pans or food?

   Have they had any poor medical conditions recently or have poor medical history?

   Have they lost a decent amount of weight in a short period of time?

If you can answer yes to these questions, then discussing options with your parent is mandatory. There are many choices for a loved one to remain independent and refrain from moving into a nursing home or an assisted living facility. All of these signs may mean that your parent or grandparent needs assistance during the day and/or needs a Personal Emergency Response System or PERS. As people age, often they have lived in their home for decades and have every intention of staying there until they pass. If staying at home is the decision that you and your loved one can agree on, a PERS can give peace of mind to the entire family. With just the press of a button, help is there for you.

Taking a look at CST’s “Checklist for Aging Parents” one will see that going through these kinds of questions are imperative for your loved one’s needs. Depending on how severe their needs are, making a decision to get a PERS is never a bad choice, especially if they live alone and are prone to falling. Within seconds, our care center operators are answering their emergency and have specific protocol for each subscriber, no matter how detailed.

Another option is a Medication Management System. This device will notify the subscriber when they are to take their medication. If they do not take it at that time, our care center will then receive a notification that i.e. Sally Smith has not taken her medication. We then go through a protocol to make sure that she does indeed get to her medication. This system is great for those who have many medications to manage or have trouble remembering to take them.

Both a PERS and a Medication Management System can be very beneficial for both the parent and the child as peace of mind will lift the weight of the world off of your shoulders. Going through CST’s “Checklist for Aging Parents” can be the beginning of just that. Knowing what your loved one needs can be difficult when the red flags aren’t obvious. Let CST’s “Checklist for Aging Parents” help you make the best decision.



What is the Price of a Medical Alert Device?

February 24th, 2012

One of the most common questions that is asked about CST’s technology is “What is the price of a Medical Alert Device?” Yet, the cost of any medical alarm can vary dramatically based on the functions of the system and how the company handles their emergency call center. There are many questions that must be asked on the path to finding out how much a medical alert device costs.

Question 1. Where is the call center located and is it operated by the company?
While a medical alert device might be stamped with a cheap price, before purchasing such a system, one should consider if the company runs their own call center. Some cheaper systems will have call centers located in foreign countries that are actually maintained by another business all together. This can lead to a lag in effective emergency response.

Question 2. What’s the company’s track records?
In addition to finding out where a company’s call center is, potential medical alert device buyers should consider consulting the Better Business Bureau web site to find out if the business has any blemishes on their record. The BBB is a resourceful tool that is perfect for preemptively finding out important information when making a major purchase.

Question 3. What does the unit do and cover?
Consider the functions of the medical alarm. Does it merely just call your loved one’s emergency contact or does it connect them with the proper authorities? Critical Signal Technologies machinery is simple to use, but is capable of contacting the CST Call Center, monitoring the vital signs of users and acting as a reminder system for medication.

Question 4. Does it monitor environmental factors of a household?
Some inferior systems merely connect you to a token call center that will attempt to handle your emergency, but CST technology also monitors the conditions of your household. If water damage, hazardous material or gas is unleashed on the home, the alarm system will alert both the user and the CST Call Center to the change in conditions.

These are a few of the questions that factor into what is the price of a medical alert device. Consider the questions brought up in this blog when looking at prices and make sure that the technology you will be bringing home will be effective. Nothing could be worse than buying a system and realizing that what you are paying so little for isn’t much help at all.

Cat Saves Woman: A Different Kind of Medical Alert

February 23rd, 2012

Cat Saves WomanHere’s a different kind of medical alert than we’re used to: A Wisconsin woman was saved recently, after suffering a diabetic seizure in the middle of the night with no one around. What saved her? Her newly-adopted cat, Pudding.
Shortly after going to bed, Amy Jung was beset by a diabetic seizure in her sleep. Pudding, the 21-pound feline reacted by sitting on her chest and nipping on her face until she briefly regained consciousness. Jung attempted to call out for her son Ethan in the next room, but she was unsuccessful. It was then that Pudding found Ethan in his bed and woke him up so he could hear his mother’s calls. He quickly contacted emergency medical responders, likely saving his mother’s life with much assistance from Pudding. (Full story at the Green Bay Press Gazette.)
Medical emergencies can strike anywhere, at any time. People with pre-existing conditions, those prone to seizures, and the elderly are primarily at risk. The Jung family’s story is an amazing one to be sure, but had they had dependable access to a medical alert system rather than a quick-acting house pet, the health scare they endured could have been largely averted.
Nicely done, Pudding! But for anyone not lucky enough to have a guardian feline in the house, consider the wide range of personal emergency response systems by Critical Signal Technologies. You never know when a medical disaster could strike.

Medication Management Systems Important For Seniors

February 22nd, 2012

MedicationManagementSystemsIn an ever-evolving society, where so many people’s day-to-day health relies on prescription medications, it’s important that medication management systems are in place. A recent study done by Medication Use Safety Training for Seniors, or MUST, shows that 2 out of 5 older adults are currently taking 5 or more prescription medications. Taking these prescriptions are not as easy as just taking a pill. It’s critical that both users and family members keep track of all prescriptions and remember all of the specifications that go along with each.

There are simple steps that a family member can take to ensure that their loved ones medication process is safe and beneficial to their body. It’s important to pay attention to any directions that your doctor has given to your family member that are specific to a certain medications. Keep them abreast of any changes in other medications that the patient may be taking as it could possibly alter the doctor’s decision on what to treat with. In addition, make a list of all the medications they are currently on and encourage your loved one to keep the list in their wallet or purse and posted around the house. If an emergency were to occur and medics needed to know this information it would be readily available for them.

Another precautionary measure one might take is to look into the medical alarms for the elderly produced by Critical Signal Technologies. Not only do these medical alerts make it easy for emergency calls to be placed, but they also can act as medication management systems. From the Bob 3600, which features eight programmable reminder messages, to the Bob 6000 and Bob 7000, each feature 16 messages, these alert systems are capable of calling attention to a loved one’s medication schedule. If a reminder goes unnoticed, the CST Care Center is capable of contacting your family member to ensure that they take their medicine at the proper time and in the correct manner.

Choosing a Medical Alert System: Three Easy Steps

February 14th, 2012

The safety of loved ones living alone in their own home can be one of the most constant worries in a family member’s daily life. Choosing a medical alert system can relieve this tension, but making sure you purchase the right system can also add stress to the situation. There are three basic questions that you can ask yourself while purchasing an emergency alarm product to guarantee that you are buying the proper product.

1. Is the product I’m purchasing a no-fee system or does it feature a monitored alert program?
No-Fee alert systems are a one-time payment service that offer connection to family members and other medical aid contacts if an emergency occurs. One con of such a system is that they are often limited to one emergency contact and are unable to call 911 or other proper emergency services.

On the other end of the spectrum, there are monitored alert systems that offer quick emergency response from proper authorities that will stay on the line with an injured person until a crew responds. While these systems cost a nominal monthly fee, they guarantee a connection to the provider’s emergency call center, many of which are around the clock and can speak in several languages.

2. Does your medical alert system operate it’s own monitoring center?
Not all medical alert systems are sold with the promise of a 24-hour emergency center that is actually controlled by the company you purchased the product from. Some companies outsource their call centers and this can lead to difficulties communicating with their personnel, and also have a lagging effect on how long until emergency services arrive.

3. Does your medical alert system meet UL standards?
One of the most important factors in choosing an emergency alert system for a loved ones home is making sure it meets all industry standards and qualifications. UL, or Underwriters Laboratory, is an independent product safety testing company that has been working to ensure public safety since 1894. The Illinois-based company is one of the leading testers of home medical equipment and is the authority on emergency medical alert systems. With a UL stamp of approval, you can rest easy knowing you have found a quality product.

These three questions are essential when determining what type of medical alert system you would like to install in your loved one’s home. Critical Signal Technologies offers medical alarms for the elderly that not only feature a monitored alert program which connects to CST’s call center, but each product also meets and exceeds UL specifications.

The Features of a Medical Alert Pendant

February 7th, 2012

The medical alert pendant is a very important component to consider when purchasing an emergency medical response system. Most medical alert companies will provide you with a free pendant to go with your system. If needed, there may be optional additional pendants for a one-time fee. Considering the functionality of the pendant is just as important as considering the system itself.

Like the personal emergency response systems available from Critical Signal Technologies, the medical alert pendant is equipped with special features to meet our users’ needs. The pendant may be attached to a lanyard and worn as a necklace so that it’s always accessible in any situation. All pendants are very lightweight (weighing less than an ounce) and reasonable in size.

The medical alert pendant is designed so that it’s easy for anyone to receive medical response at just the push of a button. The button is made to fit inside the pendant in order to prevent you from accidentally pressing it. It takes about 45 seconds to connect with a professionally trained call center representative once the button is pushed.

CST personal emergency response systems and medical alert pendants are meant to be used in the comfort of your own home.  Proximity varies when speaking with a representative, but CST’s 2-Way ClearVoice Technology may allow clear communication from several rooms away. The range of the CST medical alert pendant is generally around 200 feet. Many people may be able to use their pendants outside depending on varying factors such as distance and construction type. If we receive an alarm and you are unable to communicate with our representatives for any reason, they will send over emergency services.

Another important accessory to consider using is the medical alert bracelet. The bracelet is also worn at all times so that emergency assistance is available at just the push of a button. Weigh the advantages of using a medical alert pendant or medical alert bracelet and choose the emergency response system that is right for you.

CST Offers Multilingual Senior Medical Alert for Changing America

February 1st, 2012

Asseniormedicalalert more citizens of different nationalities come to America every year, the need for multilingual emergency preparedness has become an essential part of everyday life. With help from Critical Signal Technologies, non-English speaking families will now be able to bring senior medical alarms into their home that can speak and receive multiple languages.

The explosion of the Spanish language in America alone has altered the landscape of the country significantly. Despite such great changes in societal makeup, some non-English speakers are still slipping through the cracks and are left with nowhere to turn in times of emergency. The BOB 6000, CST’s multilingual medical alarm for seniors, will allow families to feel safe leaving elderly loved ones at home worry-free.

At a moment’s notice, the CST Care Center is enabled to receive a call from an alarm system and automatically identify the language of the caller. The Care Center is capable of handling Spanish and over 170 different languages through their coordinated phone line system. With simple push button technology, there is no room for confusion when an emergency is afoot. Elderly loved ones only have one button to hit before being connected with emergency services.

In addition, the BOB 6000, offers a range of mobility that wall-mounted alarm systems don’t. Featuring a wearable necklace and pendant, elderly loved ones confined to beds and wheelchairs will easily remain connected to any emergency services that could be needed. No matter your family’s situation, Critical Signal Technologies and the BOB 6000 are able to complete any task related to emergency preparedness and will be there to help your family in the worst of times.

Communities Can Benefit From Emergency Alert For Seniors

January 25th, 2012

Inemergencyalertforseniors 1979, the city of San Diego began using the services of a company that deployed an emergency alert for seniors program within the community. Over 600 elderly citizens took advantage of the free service that offered a personal emergency response system for lower income homes that needed such a device.

While this plan was meant to significantly benefit seniors in San Diego, studies have shown that it has also financially helped the city as a whole. The non-profit organization LiveWell San Diego is one group that helps monitor the health of seniors in California. A recent study by the group show that, “[The program] saves clients and taxpayers about $48,000 per person, per year in long term care (LTC) costs alone.”

Furthermore, LWSD also states that owning a personal emergency response system allows seniors to prolong their life at home. “On average … clients are able to remain in their homes for two years longer,” LWSD asserts. “Thus saving the individual and the taxpayer nearly $100,000.00 per patient.” This amount of money can have a vast effect on a community when used in others areas, while the emergency response system is still benefiting senior users.

Personal emergency response systems are the perfect way to enhance the life of an elderly loved one. By using these alarms, a family member’s way of life can be preserved for much longer as there is a system in place that will monitor their health attributes and vital signs.

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