Jeffery S. Prough
President and CEO

Jeffery S. Prough is the visionary who founded Critical Signal Technologies, Inc. in 2006. In addition to owning the company along with other strategic investors, Jeffery serves as its CEO and President. A Detroit native, Jeffery’s career has focused on keeping people connected and safe, working in the security, alarm and communications industries.

Jeff Kipp, CSA
Executive Vice President, Sales & Marketing

Jeff comes to CST with a wealth of management experiences and proven results. Jeff was most recently Executive Vice President of Bergin Financial, responsible for management and direct oversight of existing operations and the launch of critical new ventures that expanded the company into new wholesale and franchise markets. During his three year tenure, the company achieved a 300% increase in net income. Prior to this, Jeff spent seven years with Guardian Security Services, where he was Vice President of all four Guardian Divisions (Medical Monitoring, Alarm, Guard and Armored). Jeff’s primary role was to develop and implement sales, marketing and operational change within the various companies in order to optimize trends and streamline results. Specifically, Jeff worked directly with the President to orchestrate numerous acquisitions and to develop and grow the Medical Monitoring Division into a significant provider of PERS to the healthcare industry.

Tom Reddy
Executive Vice President, Operations

Tom joined CST in July, 2007 to head the Operations, Computer Technology and R & D. Prior to joining CST, he worked with Jeffery Prough as the Director of Technology at Guardian Security Services for more than nine years. There, Tom’s key areas of responsibility focused on large job engineering, voice/video central monitoring, center technology and staff, R&D of new products and services, IT development and technical support teams.

Marguerite Linteau
Chief Clinical Officer

Marguerite has devoted her life to keeping people independent, with over 20 years experience in homecare and hospice. This opportunity is part of a personal journey for Marguerite, who approaches this challenge with both energy and expertise.

Ira Berkowitz, CSA
Vice President, Business Development - Multi-Tenant

Ira Berkowitz focuses primarily on HUD, privately owned, and government managed senior subsidized housing throughout the United States. Ira formally was General Manager of one of the largest privately owned security companies, managing the day-to-day operations of 30,000 weekly guard hours, consisting of 1,300 employees and 100 security vehicles. Providing and managing security for the NFL Superbowl, Major League Baseball All-Star game, and major concerts and venues. Ira also managed the GAS Armored Truck Division with 210 trucks and 300 employees, overseeing the cash processing operation, the pick-up, delivery, and vaulting of nearly 11,000 cash items a day.

Before spending 10+ years in security, Ira was a supplier and manufacturer of industrial chemicals and epoxy flooring to Tier I and Tier II automotive facilities, providing technical recommendations and bulk products for daily operations. During this period, Ira also successfully exported 10 million dollars in products and services to the former Soviet Union. Ira Berkowitz, a Detroit native, attended Oakland Community College, is married, and is the father of three wonderful children.

Laura Kukowski, CSA
Vice President, Business Development - Hospitals and Care Systems

Ms. Kukowski has a broad background in sales, marketing and program management. A graduate of the University of Wisconsin, Ms. Kukowski began her career with Aurora Health Care, where she worked with the Visiting Nurse Association of Wisconsin and was most recently by Health Watch Inc. Ms. Kukowski is dedicated to excellent customer service and proactively supporting her client’s changing needs: “I am committed to not just meeting, but exceeding my clients’ wishes. I am always looking for opportunities to help my clients expand their customer base and provide customized solutions.

Kathey Huczek
C.P.A., Controller

Kathey joined Critical Signal Technologies, Inc., in January, 2007. She has been in the Accounting field for approximately 22 years. She has been with Critical Signal Technologies for the past year and a half and prior to that worked for eleven and one half years as Finance Director/Chief Financial Officer for the Music Hall for the Performing Arts, six and one half years as Assistant Controller/Controller for PASS Sports, a large regional cable sports network, and three years as an Auditor and Senior Auditor at Dupuis and Ryden, P.C., a full service CPA firm.

Linda O'Neil
Operations Manager

Linda brings an impressive background to the team at CST. In previous roles working with Jeffery Prough, Linda has held positions ranging from Assistant to the President, to Accounts Payable/Receivable Auditor, to IS Developer. Based on her extensive experience in accounting, IS development, software training, team leadership, customer service, and business management, Linda was the perfect candidate to head up the Operations of CST. In this capacity, she oversees a team of professionals who work to compile and process monthly billing and related adjustments, manage the details of all Agency, Organization, and Distributor contracts, development and design of all vital corporate reports, and a variety of other functions that maintain a smooth workflow within the organization.

Lana Adams, CSA
Vice President of Business Development - Partner Programs

Lana joined CST in February, 2009 following 13 years in the executive office industry, most recently as a Regional Sales Director overseeing a multi-state territory. Previous to that, she spent nearly 10 years as Vice President/General Manager of a mid-sized commercial printing/graphic arts firm in Lincoln Park, MI.

Heather Sellar, CSA
Regional Manager West

Heather Sellar joined CST your Link to Life in August of 2009. Previously, she spent several years in the Banking and Mortgage Industry, most recently as a department manager for a wholesale mortgage company. She holds a Bachelor of Liberal Arts degree from Wayne State University in Detroit, Michigan.

Jamie L. Jones, MSW, CSA
Care Center Director

Jamie’s career started within the PERS industry in 1998, as a Care Center Representative. Due to her strong leadership skills and previous call center experience, she very quickly transitioned through the roles of Lead Operator, Trainer, Supervisor, and was promoted to Care Center Director at Link to Life in 2001. Jamie has her Masters Degree in Social Work from the University at Albany, where her concentration was in Management. With the integration of Critical Signal Technologies and Link to Life, Jamie now oversees both Care Centers in Pittsfield, MA and Farmington Hills, MI. With her background in customer service and social work, she promotes and expects a sense of quality and customer care like no other! Jamie has a passion for volunteer work and has served on the Board of Central Berkshire Habitat for Humanity as Vice President for many years. She is an active member and volunteers her time with the United Way, American Heart Association, and the American Diabetes Association. In addition, she continually seeks ways to continue her education by taking various leadership courses. She has recently relocated to Michigan and is enjoying her new surroundings with her two small children and husband.

Kris Roy
Director of Customer Care

Kris Roy began her career in health care in 1989 as a Certified Nursing Assistant. She then earned her Certificate in Medical/Surgical Assisting from Apollo College in 1991.

Noelle Barber, CSA
Regional Manager East

Noelle Barber graduated in 2000 from the University of Toledo with a Bachelors Degree in Science with a focus on Pharmaceutical Sales. Noelle joined the CST family in May of 2007. She is dedicated to making a difference in people’s life. Noelle was very excited to be asked to join the CST team. “It was an opportunity to mix my pharmaceutical sales degree with technologies available to keep seniors independent.” Noelle strongly believes that tele-health and other technologies that allow people to remain independent in the comfort of their own home are and will continue to play a cost effective part in the healthcare model of the future. Noelle and her family are excited as she takes on the new eastern territory. It is important that everyone has access to the services that can maintain their independence. Prior to coming to CST Noelle served as an account manager with Filterfresh Coffee in both Ohio and North Carolina. She also served as a sales manager for Wyndham Hotels in New Orleans where her attention to detail and personal service and was contagious with the team. She is actively involved in many associations dedicated to advocacy and safety of the senior population.

Laurie Bramson, CSA
Regional Manager – Hospitals

Laurie has over 27 years of selling experience, resides in Michigan is married and a mother of two. She graduated with a Marketing degree from Miami University. Upon graduation she immediately started her sales career with American McGaw, a division of American Hospital Supply. For the next 20 years she remained in the medical equipment industry working for several Fortune 500 companies to include Baxter Healthcare, Lily and Alaris Medical Systems.

Joshua B. Locke, CSA
Regional Manager Midwest

Joshua B. Locke came to Critical Signal Technologies in July of 2007 and serves as the Midwest Regional Manager. Joshua spent his early years in Muskegon and his mid-teens in Kalamazoo. He and his wife Kelly are graduates of Michigan State University. They have one son and currently reside in Plymouth. Joshua’s professional career has been dedicated to keeping older adults independent with the dignity and respect they deserve.

Mari Scrutchins, CSA
National Account Manager

Ms. Scrutchins comes to CST-LTL with 16 years of experience in both hospital programs and PERS sales management. Ms. Scrutchins background includes employment with Fortune 500 Companies such as Philips Lifeline and Medtronic and has a Bachelors degree from Clark Atlanta University and a Masters Degree from the Pennsylvania State University.

Douglas Lint
Multi-Tenant Project Manager

Doug joined CST in July, 2008 as the Multitenant Project Manager. Prior to joining CST, he worked with Tom Reddy as the Tech Support and R & D Manager at Guardian Security Services for more than 12 years. Starting as a temporary employee working 5 years as a service technician, 4 years in IT, and finally as Technical Manager His key areas of responsibility focused on R & D for new technologies, and tech support and training for field technicians.

He is married with a stepson and 2 step daughters.

Jo Sexton, CSA
Care Center & Installation Manager

Jo Sexton joined CST July 2008 bringing with her a wealth and variety of experience that have prepared her for the task of managing the company’s central focus: the CST Care Center. Ms. Sexton possesses nearly 10 years of experience in the life safety/medical monitoring industry, operations management, and has a successful history of effectively leading and developing large teams.