Client Hotline: 888-55.SIGNAL
888.557.4462
Sales Inquiries: 855-4CSTLTL
855.427.8585
ANATOMY OF A CALL | CST “CLEAR VOICE” TECHNOLOGY

Michigan Care Center
22600 Haggerty Road
Farmington Hills, MI 48335
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Massachusetts Care Center
297 North Street
Pittsfield, MA 01201
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Urgent Medical Care
Center


  • Professionally staffed and managed 24/7 monitoring operation
  • All team members receive certified training in customer service with emphasis on emergency medical response
  • Each client record is customized to the needs of each individual
  • Each product delivers a separate and specific set of instructions to the CST-LTL Care Center when activated
  • Meets or exceeds all UL, Industry and HIPAA requirements
  • Always On -redundancy on electricity, telephone and more
  • Redundant database centers for complete disaster recovery
  • Bilingual customer service and monitoring staff, plus 177 other languages through Language Line Services
  • CST also supports pre-crisis analysis and instructions

The CST-LTL Difference

Critical Signal Technologies your Link to Life brings advanced and innovative technology into the home, allowing you to enjoy the freedom of independent living with the peace of mind that help is instantly available. CST-LTL’s full line of Personal Emergency and Medical Response systems are easy to use, affordable, and effective, helping to improve the health and safety of our users. Our Medication Management System improves health by ensuring you take the right doses on time, every time. And best of all, they are connected to the best Care Centers in the industry, providing superior service and monitoring 24/7.

Anatomy of a Call

CST-LTL “ClearVoice” Technology

CST-LTL is Always-On: All CST-LTL products are equipped with back-up power and supervisory features. CST-LTL’s primary and back-up Care Centers are fortified with state-of-the-art monitoring technology and exclusive 2-Way Clear Voice Technology designed to efficiently manage unique power, connectivity, and capacity challenges.

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